Terms of Service

Effective date: 20 October 2026 · Applies to the Gym Boo app, the Gym Boo Member app and the Gymboo website.

1. Agreement

By creating an account or using the Gymboo apps or website, you agree to these Terms and to our Privacy Policy. If you do not agree, please do not use the service. If you use Gymboo on behalf of a gym, you confirm you are allowed to accept these Terms for that gym.

2. What Gymboo is

Gymboo is software that helps gyms manage members, check-in and attendance, fees, expenses and notifications. There are two apps:

• Gym Boo, for gym owners and staff.
• Gym Boo Member, for a gym's members to check in, view their record and receive notifications.

Gymboo is a software provider only. We are not a gym, fitness trainer or medical provider, and we are not a party to the agreement between a gym and its members.

3. Accounts

• You must be 18 or older, or have a parent or guardian's consent where your gym allows it.
• Give accurate information and keep it up to date.
• Keep your password and login private. You are responsible for activity under your account. Tell us promptly if you think it has been misused.
• Members sign in using details issued by their gym (for example a membership code and phone number).

4. Gym owners

• Your data. You own the member and business data you enter. You are responsible for its accuracy, and for having the right and consent to record and use your members' personal information.
• Your members. Fees, refunds, cancellations, injuries and disputes are between you and your members. Gymboo does not process membership payments; fees you record are bookkeeping entries of money you collected yourself.
• Notifications. You must send only genuine gym-related messages and must not send spam or unlawful content.
• Licence and fees. Gymboo may require a trial, one-time licence or maintenance fee, as shown on our plans page at the time you buy. Prices shown are the prices that apply to you. If a licence or maintenance period lapses, we may limit access until it is renewed, and we will give any grace period described in the app.
• Refunds. Licence fees are non-refundable unless the law requires otherwise or we agree in writing.

5. Members

• Your membership, fees and facilities are provided by your gym, not by Gymboo.
• Check in only for yourself. Do not use another person's details or share your code.
• If something in your record looks wrong, ask your gym to correct it.

6. Referral partners

Partners may earn the reward stated on the partners page for each qualifying gym they refer. Rewards are paid only for genuine referrals that complete a qualifying purchase. Self-referral, fake sign-ups, spam or misleading promotion may lead to forfeited rewards and removal from the programme. We may change or end the programme for future referrals with notice on that page.

7. Acceptable use

You agree not to:

• break any law, or infringe anyone's rights or privacy;
• upload unlawful, obscene, hateful or misleading content, or photos of people without their permission;
• try to access another gym's data, or probe, disrupt, overload or bypass the security of the service;
• reverse engineer, copy, resell or build a competing service from our software, except where the law allows;
• use bots, scrapers or automated means to access the service without permission.

We may suspend or remove accounts or content that breach these rules.

8. Our property

The apps, website, design, logo and software belong to Gymboo and are protected by law. We give you a limited, non-exclusive, non-transferable, revocable right to use them for their intended purpose. Your data stays yours; you give us permission to store and process it only to run the service for you.

9. Notifications and messages

If you allow notifications, your gym may send you announcements and reminders. You can switch them off in the app or your phone settings. We may send service messages (such as security or account notices) that are not optional.

10. Availability and changes

We work to keep Gymboo available and accurate, but it is provided "as is" and "as available". We may update, change or discontinue features, and may have downtime for maintenance or reasons outside our control. Keep your own records of anything critical (for example, export or note your fee records).

11. Termination and account deletion

You can stop using Gymboo or request deletion at any time (see Delete your account). We may suspend or end access if you breach these Terms, put others or the service at risk, or if required by law. After termination, sections that by nature should continue (such as ownership, disclaimers and liability limits) remain in effect.

12. Disclaimers

To the extent permitted by law, we do not promise that the service will be uninterrupted or error-free, and we give no warranty about the accuracy of data entered by gyms. Gymboo does not give medical or fitness advice. Consult a qualified professional before starting any exercise programme.

13. Limit of liability

To the extent permitted by law, Gymboo is not liable for indirect, incidental or consequential losses (such as lost profits or lost data), or for disputes between gyms and members. Our total liability for any claim relating to the service is limited to the amount you paid us in the 12 months before the claim. Nothing in these Terms limits liability that cannot be limited by law.

14. Indemnity

You agree to cover reasonable losses we suffer because of your breach of these Terms or your unlawful use of the service, including member data you entered without proper consent.

15. Governing law and disputes

These Terms are governed by the laws of India. Courts in India have jurisdiction over disputes, subject to any consumer rights you have that cannot be waived. Please contact us first at support@gymboo.app so we can try to resolve the issue.

16. Changes to these Terms

We may update these Terms. We will change the effective date above and, for important changes, tell you in the app or by email. Continuing to use Gymboo after a change means you accept the new Terms.

17. Contact

Email: support@gymboo.app · Website: gymbot.toolszila.com